Did you know that having an emergency plan in place is one of the most important — and often overlooked — parts of an NDIS participant’s support arrangements?
National Disability Services (NDS) recently published their April 2026 Helpdesk update, which included a clarification on emergency planning responsibilities. According to NDS, support coordinators — the people who help participants connect with and manage their supports — are not expected to create personal emergency plans themselves. However, they are encouraged to discuss emergency planning with participants and help make sure a plan exists with the relevant providers involved in someone’s care.
This is a good reminder for participants and families to ask: does our support team know what to do in an emergency? A personal emergency plan can include things like who to contact, where to go, and what supports are needed if something unexpected happens. It’s worth having this conversation with your support coordinator or allied health team sooner rather than later.
At Care For Welfare, our team is here to support participants in working toward their goals — and that includes making sure the people we work with feel informed and prepared. If you have questions about how occupational therapy (OT) can support your everyday safety and independence, we’d love to hear from you.
General information only. Not personal advice. Speak with your NDIS planner, support coordinator, or allied health provider for advice specific to your situation.
